Siemens CentraLink Data Management System Ranked #1 in Overall Satisfaction


The Siemens Healthcare Diagnostics CentraLink Data Management System has achieved the highest rating for overall user satisfaction, according to the recently published Information Dynamics' Middleware MARKET MONITOR™. This is the second time in a row that a Siemens diagnostics IT solution received top rating in this report, which reviews the current use of middleware solutions in the main hospital clinical laboratory and tracks changes in product usage or applications since the previous edition published in 2011.


In total, 243 respondents representing hospitals across the United States participated in this report via an online quantitative survey. Of the top brands with a projected installed base of at least 100 accounts, the Siemens CentraLink Data Management System received the top rating of 3.6 in a five-point scale1, with over 90 percent of respondents reporting being satisfied with the product.


The CentraLink Data Management System is an IT solution that provides a powerful platform for centrally managing lab data and instruments, and automating error-prone manual processes and workflow, enabling labs to deliver results faster and more accurately. “With CentraLink we save so much time in resulting and manual processes,” comments Sue Stern, Administrative Healthcare Manager, Chemical Pathology, University of Michigan Hospital Laboratory. “We’ve reduced the number of reporting errors, and we’ve been able to consolidate our blood draws.”


Contact for journalists:

Susan Drew
Siemens Healthcare, Media Relations
Phone: +1 914-524-2844; E-mail:

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The Siemens Healthcare Sector is one of the world's largest suppliers to the healthcare industry and a trendsetter in medical imaging, laboratory diagnostics, medical information technology and hearing aids. Siemens offers its customers products and solutions for the entire range of patient care from a single source – from prevention and early detection to diagnosis, and on to treatment and aftercare. By optimizing clinical workflows for the most common diseases, Siemens also makes healthcare faster, better and more cost-effective. Siemens Healthcare employs some 52,000 employees worldwide and operates around the world. In fiscal year 2013 (to September 30), the Sector posted revenue of 13.6 billion euros and profit of 2.0 billion euros. For further information please visit:

1Average Satisfaction Rating: Extremely Satisfied (5); Satisfied (3); Neither Satisfied Nor Dissatisfied, (0); Dissatisfied (-3); Extremely Dissatisfied (-5)