Cancellation Policy

The following cancellation policy applies to all U.S. Imaging and Therapy Onsite Clinical Applications Training held at the Customer site (this includes Workshops held at the Customer Site).

 

Customer shall notify Siemens of any (attendee) cancellation, in whole or in part, or intent to reschedule training, in advance of the scheduled onsite training, by contacting Customer’s training & education coordinator. In the event the Customer notifies Siemens of the intent to cancel or reschedule the onsite training, then the following fees will apply:

 

  • If the cancellation is communicated to Siemens 22-28 calendar days prior to the scheduled start date of the event, then Customer shall pay a 50% cancellation fee (50% of onsite education fee).
  • If the cancellation is communicated to Siemens 15-21 calendar days prior to the scheduled start date of the event, then Customer shall pay a 75% cancellation fee (75% of onsite education fee).
  • If the cancellation is communicated to Siemens less than 15 calendar days before the scheduled start date of the event, then Customer shall pay a 100% cancellation fee (100% of onsite education fee).

 


The following cancellation policy applies to all U.S. Imaging and Therapy Clinical Education, including but not limited to Classroom Training, Virtual Instructor-Led Training, and Innovations for Imaging Symposium (but excluding Onsite Clinical Applications Training)


Customer shall notify Siemens of any (attendee) cancellation, in whole or in part, or intent to reschedule training, in advance of the scheduled training, by contacting the Customer’s training & education coordinator. In the event the Customer notifies Siemens of the intent to cancel or reschedule the training, then the following fees will apply:

  

  • If the cancellation is communicated to Siemens 7-13 calendar days prior to the clinical education or training start date, then Customer shall pay a 50% cancellation fee (50% of registration fee).
  • If the cancellation is communicated to Siemens 4-6 calendar days prior to the clinical education or training start date, then Customer shall pay a 75% cancellation fee (75% of the registration fee).
  • If the cancellation is communicated to Siemens less than 3 calendar days prior to the clinical education or training start date, then Customer shall pay a 100% cancellation fee (100% of registration fee).