Value Beyond Cost
Keep your facility running with fast, proactive solutions
Time really is money when your equipment isn’t working. And the longer your system is down, the more revenue you stand to lose. (Find out how much with our Downtime Calculator.) Add to that the possibility of disgruntled patients and physicians and the risk to your reputation. We take these issues seriously. That’s why you can depend on our responsive service and advanced technology to minimize downtime losses.
Here’s what you can expect:
- Your equipment problems diagnosed — and often repaired — remotely. Siemens Remote Service lets us see your system and assess the problem. Then we make the repair or determine if it’s necessary to dispatch an engineer.
- Your Siemens Service engineer onsite within a specified timeframe — without fail. Our guaranteed on-site response times give you the confidence that a Siemens engineer will be at your facility with a diagnosis, parts and a repair plan within the pre-determined timeframe.
- Your system problems anticipated with proactive remote monitoring. The Guardian Program™ monitors your system to predict and prevent problems before they interrupt your workflow. So you avoid downtime and patient rescheduling.
- Your Siemens-certified parts always available and rapidly delivered — guaranteed. Our parts program ensures that you get the right part delivered when you need it. So you can be back up and running faster.